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What To Do when It Breaks

A computer is a machine and machines fail no matter how well maintained. Murphy's Law states that when they do fail it will be at the worst possible time. Regular system health checks can narrow the odds of failure, but if the worst happens you need to be able to make one call to get your system back in order - fast. We offer three options that you can use to address computer failures.

Repair it when it breaks - You call, we Fix.

Using the latest technology our engineers will identify the fault and make the necessary repairs. If your equipment is covered by warranty, we will direct you to the point of contact and oversee repairs. This is the most costly solution. You cannot accurately budget for repairs. No regular maintenance is performed so your system decays daily toward complete failure. Overtime charges apply and weekend or late night work means a larger repair bill. Call about Rates.

Maintain your system - We keep an eye on it for you.

With a Signal Hill Consultants, Inc., support agreement, our engineers will conduct periodic checks of your system's health. These checks will discover many potential problems that our engineers can correct before the system fails. You can accurately budget for system support in advance since your annual support contract includes all parts and labor. The end cost of this solution is usually lower than the repair it when it breaks approach. Many developing problems never cause outages. Your system is maintained in a steady, healthy state.

Manage your system - We make sure your system always works for you.

Signal Hill Consultants, Inc., offers management agreements to repair, maintain, and improve your system. We accept responsibility for most aspects of you computer system and assume complete warranty coverage of all hardware. We will be on site working with your people on a regular schedule as needed. Regular interaction with your system means we will know how your people work and what they need to be more effective. Our engineers will service your system to keep it healthy, running at peak efficiency, and progressing as your business progresses. Call for more information.

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